Privacy Policy

1. Information We Collect

When you use Bangkok Inspect services, we collect information you provide directly to us. This includes your name, email address, phone number, and property address when you submit an inspection request. We also collect details about your inspection preferences and any additional notes you share with us.

We don't collect information about you from other sources. The only data we have is what you give us directly.

2. How We Use Your Information

We use your information to provide inspection services, communicate with you about your bookings, and send you reports. We may also contact you about updates to our services or respond to your questions.

We won't sell your data to third parties. We don't run targeted advertising. Your information stays with us and is used only for the services you've requested.

3. Information Sharing

We share your property address and inspection details with our inspection team so they can perform the service. If you pay by credit card, your payment information goes directly to our payment processor. We don't store credit card numbers on our systems.

We may disclose your information if required by Thai law or in response to a valid legal request from Thai authorities.

4. Data Storage and Security

Your data is stored on secure servers. Inspection reports and photos are kept for your reference and can be accessed through our system. We use encryption for data transmission and restrict access to personal information to employees who need it to provide our services.

We retain your information for as long as you have an active relationship with us, plus any period required by Thai law for record-keeping purposes.

5. Your Rights Under Thai PDPA

Under Thailand's Personal Data Protection Act (PDPA), you have rights regarding your personal data. You can request access to your data, ask for corrections, or request deletion (subject to legal requirements). You can also withdraw consent for certain uses of your data.

To exercise these rights, contact us at hello@bangkokinspect.com. We'll respond within 30 days.

6. Cookies and Tracking

Our website uses cookies to improve your experience and analyze site traffic. We use Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work properly.

7. Third-Party Services

We use WhatsApp, Telegram, and Facebook Messenger for customer communication. When you contact us through these platforms, their privacy policies apply to that communication. We recommend reviewing their policies separately.

8. Changes to This Policy

We may update this policy from time to time. We'll post any changes on this page with an updated revision date. If we make significant changes, we'll notify you by email.

9. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Bangkok Inspect
Email: hello@bangkokinspect.com
WhatsApp: +66 646687408
Telegram: @bangkokinspect